Return shipping is the sole responsibility of the customer.
CNC Fabrication, LLC™ will accept items to be returned or exchanged, that are in new, unopened, unworn, unaltered, and free of damages by the customer within 21 days of receipt per the tracking number. Items returned after 21 days of receipt will incur a minimum 10% restocking fee (depending on item). We will allow a full refund for "store credit" if a customer does not want to incur the minimum 10% restock fee, but CNC Fabrication, LLC still must be notified within the 21 day grace period.
Items MUST be returned with a copy of the original receipt and in the original packaging it was received in by the customer, if not, this may significantly delay the time to process the refund.
Restocking fee may be more if customer has caused any type of damage to the product, packaging, or missing parts that prohibits the product to be re-sold “as new” to the next potential customer. If the product is returned via a shipper, it is the responsibility of the original purchaser to be sure the product is secure in the return package to avoid any potential damage. If damage occurs, the original purchaser may not receive any refund whatsoever.
**No returns or refunds will be accepted on electrical items or special order items**
Items that are “intangible” (I.E. tuning for performance chips or programmers) are not refundable due to the nature of the product.
If you would like to start a return, please request an RMA.
The California Office of Environmental Health Hazard Assessment established this website to provide the public with information on chemicals, products and places often associated with Proposition 65 warnings. These warnings inform Californians about their exposures to chemicals that cause cancer, birth defects or other reproductive harm. Visiting this website regularly will help you learn about these chemicals and how you can reduce your exposure to them. We will be adding new information frequently. www.p65warnings.ca.gov
For larger than stock injectors, we do recommend the KC38R turbo for optimal efficiency though.
Shipping policy: Many of our products are made to order so we do our best to ship within 48 business hours of receiving payment for your purchase. We will notify you if there is going to be some sort of delay.
Return policy: KC Turbo offers a 100% satisfaction guarantee. If you have any sort of issue with your purchase then please contact us so we can make it right.
WARRANTY:
All KC Turbo brand products have a 1 year warranty. The warranty covers any damages done during shipping, prior to installation, and if all installation steps were followed. If damage is done due to improper care of the purchaser's vehicle, warranty is void. Warranty's are non-transferable and are only offered to the original purchaser.
You may return most new, unopened items within 21 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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