Return shipping is the sole responsibility of the customer.
CNC Fabrication, LLC™ will accept items to be returned or exchanged, that are in new, unopened, unworn, unaltered, and free of damages by the customer within 21 days of receipt per the tracking number. Items returned after 21 days of receipt will incur a minimum 10% restocking fee (depending on item). We will allow a full refund for "store credit" if a customer does not want to incur the minimum 10% restock fee, but CNC Fabrication, LLC still must be notified within the 21 day grace period.
Items MUST be returned with a copy of the original receipt and in the original packaging it was received in by the customer, if not, this may significantly delay the time to process the refund.
Restocking fee may be more if customer has caused any type of damage to the product, packaging, or missing parts that prohibits the product to be re-sold “as new” to the next potential customer. If the product is returned via a shipper, it is the responsibility of the original purchaser to be sure the product is secure in the return package to avoid any potential damage. If damage occurs, the original purchaser may not receive any refund whatsoever.
**No returns or refunds will be accepted on electrical items or special order items**
Items that are “intangible” (I.E. tuning for performance chips or programmers) are not refundable due to the nature of the product.
If you would like to start a return, please request an RMA.
The California Office of Environmental Health Hazard Assessment established this website to provide the public with information on chemicals, products and places often associated with Proposition 65 warnings. These warnings inform Californians about their exposures to chemicals that cause cancer, birth defects or other reproductive harm. Visiting this website regularly will help you learn about these chemicals and how you can reduce your exposure to them. We will be adding new information frequently. www.p65warnings.ca.gov
Our Sleeve Tools are 100% Made in the USA! Machined right here in Northeast Ohio!
The 7.3L Power Stroke injectors sit in a brass sleeve that separates the injector, and fuel, from the engine's coolant. These brass sleeves weaken and fatigue from age and tend to split and fail. A common symptom is finding fuel in your cooling system. This happens because the fuel system typically operates at around 60 psi of pressure, whereas the coolant system operates at a much lower pressure so the fuel gets pumped into the coolant when the sleeve fails and cracks.
We offer these custom made tools to simplify the changing of the sleeves. By design, the tools are shorter than an injector so you can change the sleeves with the heads on the motor and the motor still in the truck since there is no slide hammer required like with some other sleeve tools. Our tools are Black Oxide and Hard Coat Anodized for long life. You can replace your sleeves as preventative maintenance now, or replace them later once you detect signs of failure.
Here are some basic instructions on how to use our tools: Sleeve Tool Instructions.
You may return most new, unopened items within 21 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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