Return shipping is the sole responsibility of the customer.
CNC Fabrication, LLC™ will accept items to be returned or exchanged, that are in new, unopened, unworn, unaltered, and free of damages by the customer within 21 days of receipt per the tracking number. Items returned after 21 days of receipt will incur a minimum 10% restocking fee (depending on item). We will allow a full refund for "store credit" if a customer does not want to incur the minimum 10% restock fee, but CNC Fabrication, LLC still must be notified within the 21 day grace period.
Items MUST be returned with a copy of the original receipt and in the original packaging it was received in by the customer, if not, this may significantly delay the time to process the refund.
Restocking fee may be more if customer has caused any type of damage to the product, packaging, or missing parts that prohibits the product to be re-sold “as new” to the next potential customer. If the product is returned via a shipper, it is the responsibility of the original purchaser to be sure the product is secure in the return package to avoid any potential damage. If damage occurs, the original purchaser may not receive any refund whatsoever.
**No returns or refunds will be accepted on electrical items or special order items**
Items that are “intangible” (I.E. tuning for performance chips or programmers) are not refundable due to the nature of the product.
If you would like to start a return, please request an RMA.
The California Office of Environmental Health Hazard Assessment established this website to provide the public with information on chemicals, products and places often associated with Proposition 65 warnings. These warnings inform Californians about their exposures to chemicals that cause cancer, birth defects or other reproductive harm. Visiting this website regularly will help you learn about these chemicals and how you can reduce your exposure to them. We will be adding new information frequently. www.p65warnings.ca.gov
QUALITY GUARANTEE: All parts professionally examined and inspected for proper use. Transmissions are completely torn down and cleaned in a parts-washer at 200°F to remove all contaminants from the case. Clutches and steel alloys are made to factory thickness for the best heat distribution on the clutch packs, resulting in longer lifetime of the transmission. *Billet parts are not warranty-able.
NOTE: TORQUE CONVERTER COMES INSTALLED IN THE TRANS AND ALREADY HAS 1QT OF FLUID IN IT.
*3YR Unlimited Mileage Warranty*
CORES NOT RETURNED WITHIN 30 DAYS WILL RESULT IN WARRANTY REDUCTION TO 1 YEAR.
PTO Transmissions are available upon request, but they are limited (core availability) and customer may have to send their PTO trans in first.
Installation Services: If you would like the trans installed please reach us on the contact page to set up an appointment. Install Cost is $850 and includes 5gal Amsoil fluid.
FREIGHT FEES: Contact Us for the shipping quote as shipping is not included. Transmission will typically be shipped via R&L Carriers. To give you an idea on cost, from Ohio to California is approx. $325 each way. The closer you are to Ohio the less it will be. To help with overall initial cost of ordering, we do take the shipping costs out of the CORE FEE charge. DELIVERY OPTIONS: You may take delivery of our transmissions by In-Store Pickup** or Freight Carrier. Freight fees for transmissions will be invoiced separately and are due in full prior to shipment. OHIO SALES TAX **In-store pickup subject to Ohio state sales tax on products (even for customers purchasing out-of-state). Unpaid taxes are due at time of pickup.
Transmission cores must be returned to us within 30 days. Core transmissions must be the complete core (no cracked housings) in order to be credited for the full core charge. As part of the order process, our staff will coordinate with you to schedule a pickup of your old core. Failure to adhere to our core return policy is subject to a $1000 fee. By use of this website and any services or products sold here you explicitly agree to the above mentioned terms and conditions. Additional info located on our Terms of Service page. Please contact us with any questions in regards to these policies. Special Terms & Conditions INCURRED CHARGES: All transmissions and torque converters must be drained of fluids. Wyse Auto Repair, LLC and/or CNC Fabrication, LLC is not responsible for charges related to oil clean up from shipping companies. The torque converter must be held in place (most use a piece of wood with two bolts bolting it to the bell housing) if we are charged for extra freight charges due to a customer not following these directions, any incurred charges will be deducted from the core fee.
You may return most new, unopened items within 21 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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